SHIPMENT PROCESSING TIME
All orders are processed within 1 hour to 1 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. If free shipping is provided, it means it is ground service or first class mail.
SHIPPING RATES & DELIVERY ESTIMATES
You may pick up your items at our store in downtown, San Francisco for free, or it will be delivered priority or express service by U.S Postal Service and signature required. Shipping cost will be added at your check out. We will pay for the insurance charge on your items.
CUSTOMS, DUTIES, AND TAXES FOR INTERNATIONAL SHIPMENT
Pearl Lounge is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).